Foundever™ in the Philippines Recognized for Leading Workplace Diversity During Pride Month

Foundever™, a prominent player in the customer experience (CX) industry globally, is not only marking Pride Month with enthusiasm due to its vibrant LGBTQIA+ community but also for its recent accolade at the Asia-Pacific Stevie Awards. The company proudly took home the 2024 Silver Stevie for Innovative Achievement in Diversity & Inclusion.

The award recognizes Foundever™ for establishing a pioneering and impactful model workplace for Diversity, Equity, and Inclusion. In a country where inclusive policies are still a rarity, Foundever™ stands out as a beacon of progress in the Philippines. A 2018 study by the Philippine LGBTQ Chamber of Commerce revealed that only 17% of employers in the country have structures in place to protect LGBTQIA+ individuals from discrimination.

Pat Haluag, the VP for Global Operations and Chairman of Pride at Foundever™, emphasizes that creating a safe environment for employees transcends physical spaces. At Foundever™, the focus is on fostering a culture that not only acknowledges and celebrates diverse identities but also respects the unique needs of every individual along the LGBTQIA+ spectrum. This inclusive atmosphere is vital for ensuring that employees feel secure, inspired, and empowered to realize their full potential.

CELEBRATING LOVE, ACCEPTANCE, DIVERSITY.  Foundever™, a global leader in the customer experience (CX) industry, is one of the few employers in the country that makes diversity, equity, and inclusion an integral part of the workplace culture and environment--to ensure that LGBTQIA+ employees' rights are respected, their needs fulfilled and that they are allowed to thrive professionally and personally.

Pride at Foundever™ serves as an Employee Resource Group (ERG) that provides support to LGBTQIA+ employees and allies. It aims to address issues of injustice, eliminate barriers, and combat discrimination within the workplace. The remarkable growth of Pride at Foundever™, from a small group to 3,281 members by December 2023, reflects the increasing commitment to diversity and inclusion within the organization.

Employee satisfaction at Foundever™ is evident through the company's eNPS score. The substantial rise in the eNPS score from 20.5 in 2021 to 62.6 in 2023 underscores Foundever's dedication to employee well-being and engagement.

To commemorate diversity and inclusivity, Foundever™ launched a series of events in June that welcomed LGBTQIA+ members and allies. Haluag encourages everyone to participate in these events, celebrating the unity and strength that stem from embracing diversity and inclusivity. By proudly displaying their colors, employees at Foundever™ showcase the organization's commitment to creating a safe and supportive environment for all.

Exciting Job Opportunities Await at Foundever™ Recruitment Sites This June

 

Foundever™, a leading global player in the customer experience (CX) sector, is unveiling its job campaign this June at multiple locations such as Baguio, Pangasinan, Tarlac, and Metro Manila. Aspiring applicants have the chance to join a well-regarded, globally-recognized company with a diverse culture and vast global presence, employing hundreds of thousands worldwide and serving countless clients.

VP for Talent Acquisition, Willy Lim, expressed that applicants attending the Foundever Job Campaign will quickly grasp why the company secured four prestigious national and international accolades in the first quarter of 2024 alone.

"The awards not only acknowledge the exceptional workplace atmosphere, benefits, and other incentives at Foundever but also illustrate why Foundever stands out as one of the most sought-after employers in the nation," Lim stated.

Earlier this year, Foundever clinched the Best Places to Work Awards by Comparably, an esteemed international corporate evaluation platform located in California, USA. These accolades encompass the Best Global Culture, Best HR Teams, and Best Engineering Teams titles. Additionally, Foundever earned a spot on the Best Employers in the Philippines List as per a study conducted by the Philippine Daily Inquirer and Statista.

The Foundever Job Campaign is welcoming fresh recruits and applicants at various sites and dates:

In NCR - Resources for the Blind, Inc., Focus Group Discussion (June 1); Southville College Job Fair, Southville College (June 1); Independence Job Fair, PESO Caloocan (June 12); Independence Job Fair, PESO Pasig (June 12); PESO Caloocan Kalayaan Job Fair, PESO Caloocan (June 12); PESO Navotas Kalayaan Job Fair, PESO Navotas (June 12); PESO Quezon City Kalayaan Job Fair, PESO Quezon City (June 12); PESO Marikina Kalayaan Job Fair, PESO Marikina (June 12); PESO Pasig Kalayaan Job Fair, PESO Pasig (June 12).

In Baguio – DMMMSU MLUC Youth Job Fair, PESO La Union (June 6); NEPO Mall Dagupan Job Fair, PESO Dagupan (June 6); PESO Lingayen Job Fair, PESO Pangasinan (June 28).

In Tarlac – Dominican College of Tarlac Academe Road Show, Dominican College of Tarlac (June 3); Tarlac Agricultural University Virtual Academe Road Show, Tarlac Agricultural University (June 4); Tarlac Agricultural University Career Fair (June 7); DSWD Caravan of Services, DSWD Tarlac (June 11); Philippine Independence Day Job Fair, PESO Cabanatuan (June 12); Tarlac State University Pre-Employment Seminar, Tarlac State University (June 14).

Discover more employment opportunities at Foundever here: https://jobs.foundever.com/content/Philippines/

Foundever™ Launches a Donation Drive for Cancer Patients at the Pediatric Ward in Tarlac

FOR HOPE AND HEALING: Foundever™ in Tarlac, Philippines holds a donation drive for cancer patients at the pediatric ward of the Tarlac Provincial Hospital. Pictured are the Foundever associates decked in costumes during the party organized for the young patients and the turnover of donations. 

Foundever™, a leading global customer experience (CX) provider, has continued to hoist its commitment to making a positive impact on the communities it serves by holding a donation drive for cancer patients at the pediatric ward of the Tarlac Provincial Hospital.

Associates from the Foundever office in Tarlac eagerly embraced the opportunity to contribute to the cause, showcasing the company’s strong sense of community and compassion. The goal was simple yet profound: to bring comfort and cheer to the young patients battling cancer and their families facing challenging times.

“At Foundever, we believe in the power of collective kindness,” said Foundever Account Engagement Manager, Kenneth Esperame. “This is not just a donation drive for us; it’s an opportunity to bring smiles to the faces of young patients and provide support to their families during challenging times.”

The donation drive, which spanned about a month, engaged Foundever associates in a collective effort to contribute donations for the young patients at the pediatric ward. The response from the employees was overwhelming, demonstrating the company’s commitment to social responsibility. The donation drive gathered more than 800 toys that were given to about 400 kids in the pediatric ward.

The monetary donations gathered were used to purchase essential supplies for the hospital playroom as well as to organize a memorable party for the patients of the pediatric ward. “Our commitment goes beyond material contributions; it’s about creating lasting memories and positive experiences for these brave children,” stated Esperame.

Upon presenting the donations to the pediatric ward at the Tarlac Provincial Hospital, Foundever HR Generalist, Miggy Dela Torre, emphasized the importance of community collaboration saying “Our relationship with the local community goes beyond business transactions. This initiative reflects our shared responsibility to uplift those who need it most.”

He added, “Knowing that our collective efforts can make a positive difference in the lives of these children and their families fills us with a profound sense of purpose.”

This donation drive further testifies the unwavering commitment of Foundever to being a force for good, dedicated to making a meaningful difference in the communities they serve. As the global CX leader looks forward to future initiatives, it remains firm in its belief that by working together, businesses and communities can create a harmonious and compassionate world for all.